Blog Category

Questions about beds and mattresses answered & stories told.

Making a warranty claim on a mattress can be a daunting task, but with the right approach and a clear understanding of the process, it can be simplified. This guide will walk you through each step, from unde...

Yes, there are several potential drawbacks to choosing a soft mattress over a hard one, though it often depends on individual preferences and specific health conditions. Here are some of the common drawbacks of a so...

When people switch from a memory foam mattress to a different type for their next purchase, it’s often a result of a combination of personal experiences, changing needs, and exploring different options. Here&r...

Two-Sided (Flippable) Mattresses: Even Wear Distribution: Flipping Regularly: A two-sided mattress allows you to flip it periodically, distributing wear more evenly across both sides. This help...

Cleaning a mattress is essential for maintaining a healthy sleep environment and extending its lifespan. Here are some effective methods for cleaning a mattress: Vacuuming: Regularly vacuum your mattress us...

Whether a stain on your mattress voids the warranty depends on the specific terms and conditions of the warranty provided by the manufacturer or retailer. Warranty policies can vary significantly, and some may have ...

If you believe you have a warranty issue with your mattress and need to make a claim, here's a general process you can follow. Keep in mind that the specific steps might vary depending on the mattress manufactur...

Cost: Latex mattresses tend to be more expensive to manufacture than other types of mattresses, such as innerspring or memory foam mattresses. The higher production costs could result in higher retail prices, which ...

If you have a warranty concern with your mattress, you should contact the manufacturer or the retailer from whom you purchased the mattress. Here are the steps you can take: Locate your warranty documentati...

In general, low profile box springs are designed to provide similar support and durability as regular height ones. The primary difference between the two is their height, with low profile box springs typically being...

To make a warranty claim on your mattress, here are some suggestions to help you through the process: Review the warranty documentation: Start by carefully reading the warranty information that came with yo...

Buy a new mattress at Nine Clouds Beds in Mississauga. Here are several everyday items that you might use around 8 hours a day and may come with a 10-year warranty: Office Chairs: Quality office chai...

If you never rotate your mattress, it can cause uneven wear and tear on the mattress, leading to certain areas becoming more compressed than others. Over time, this can result in sagging, loss of support, and discom...

Rotate your mattress regularly: Rotate your mattress every three to six months to help distribute the wear evenly. Use a mattress protector: Use a mattress protector to protect your mattress from spills, sta...

Having center supports that touch the floor in a platform bed is important for several reasons: Improved Stability: Center supports that touch the floor can help to improve the overall stability of the platfor...

Bending a mattress can cause damage and may affect the integrity and overall comfort of the mattress. It's not recommended to bend a mattress as it can damage the internal springs, foam layers, and other compone...

There are several reasons why you may be experiencing back pain from your mattress, including: 1. Your mattress is too old and has lost its support. 2. Your mattress is too soft or too hard, causing improper a...

Bamboo mattresses (all mattresses)can have a mild odor when they are first unpackaged, which is commonly referred to as off-gassing(more often if this occurs the smellis from the glues used to hold comfort layers to...

Thicker mattresses may last longer than thinner mattresses, but this is not always the case. (but not because they are thicker)The durability of a mattress is determined by the quality and construction of the materi...

It is not necessarily required to replace your box springs when purchasing a new mattress, but it is recommended to do so if your current box springs are worn or damaged. (100% true but it's often difficult for ...

Yes, it is possible to have a mattress cut down to a different size. This is a process called "resizing." There are companies that specialize in resizing mattresses, but it can also be done by a skilled up...

Most people put an existing waterproof mattress cover over their new purchase to protect it from stains. If you don't have one we sell them from $99 and they are well worth the investment if something goes wrong...

We had a customer who bought an adjustable bed from us in January of 2019and ran into big problems this week. The structure that holds the motors onto the base crashed to the floor as seen below. Clearly this...

I received a message from our online contact form about an hour ago from a person who was not happy that his one month old Coleman air bed would not stay inflated. Google is imperfect at the best of times but how...

There is no available warranty coverage because the parent company scurried back to Quebec and left consumers hi and dry but we will do what we can to help including offfering a substantial credit towards the pu...

You can but shouldn't. A customer visited to store yesterday hoping to do just that. They Intended tobuy a queen roller frame and then a wooden slat pack from ikea. I strongly advised against doing this fo...

We've been selling FBG daybeds for around 20 years and I can count on only one or two sets of fingers the number of times one of their daybeds had a problem. They stopped making daybeds completely a f...

Sadly this had happened half a dozen times over the 26 years I have been in the business. There is no requirement for the receiver to set aside money for future claims (there should be). If someone buys the comp...

Your mattress is sagging, bumpy or even making noises (very rare) what should you do? Warranties are always offered and validated by the manufacturer of your mattress not by the retailer that delivered your bed. If ...

They called the store and unleashed a tirade, threatening legal action if they were not satisfied TODAY! It upsets me when my staff are treated so harshly. Most retailers would just hang up on a customer who chooses...

You should rotate your mattress from head to toe 3to 4 times a year if you own a one sided mattress and one to two times a year if you own a two sided mattress which you flip twice a year (a Nine Clouds specialty wi...

You must have a copy of your invoice. You must know the details of the warranty offered on your mattress Your mattress must be free of stains (there are companies that will come to your home and clean a mattress...

We understandably get asked this question a lot by people trying to solve a lack of comfort issue with their current mattress. If they happen to have an extra same size mattress in their home it seems like a simple ...

The first possible cause of back pain is that your mattresshas sagged so much that your spine is now out of alignment (this can happen whether you are a back-sleeper or a side-sleeper). If it has sagged over two inc...