Blog Archives

Questions about beds and mattresses answered & stories told.

A comfortable and well-equipped hospital bed is essential for a long-term care as well as rehabilitation or recovery from accident or illness. Hospital beds are designed to assist with comfort, eating and coordinati...

A couple of times a month a customer I greet in the showroom will reach out with their right hand as if we are friends. I always clasp their hand firmly and say somewhat sheepishly “I’m sorry do we know ...

While you might think it is very noticeable I have never had a customer want to switch to a one piece king after trying a split king (two twin xls). Maybe once a year we have customers who buy an adjustable as a ...

When you think of the word "home," chances are that your bedroom is the first room that comes to mind. Your bedroom is your refuge: a place to dream, a place to rest, and a place to retreat when the ou...

I received a “contact us” email a few weeks ago from a family moving from France to Mississauga. Given the art form that email-phishing tactics have turned into I was somewhatsuspicious. The subse...

The Obsidian ExtraFirm flippable mattress is the hardest model we have ever displayed in our showroom. We take particular joy in having people try it. There is no one who doesn’t smile when doing so, most beca...

They called the store and unleashed a tirade, threatening legal action if they were not satisfied TODAY! It upsets me when my staff are treated so harshly. Most retailers would just hang up on a customer who chooses...

One of my best friends in the Montreal neighbourhood where I lived for much of the 70's was named Daniel. We both had reached sixteen when he introduced me to the band Steely Dan in 1972. On a Saturday we wer...

More than a decade ago our oldest son and I went to a three day business course at a marketing school in Austin Texas. After covering the planned material the last few hours were opened up for participants who h...

Local brands hire Canadians only and keep their profits here in Canada. Local brands don’t have to wait for the ok from a U.S. head office for an everyday request that should be answerable on the spot. L...

You should rotate your mattress from head to toe 3to 4 times a year if you own a one sided mattress and one to two times a year if you own a two sided mattress which you flip twice a year (a Nine Clouds specialty wi...

You must have a copy of your invoice. You must know the details of the warranty offered on your mattress Your mattress must be free of stains (there are companies that will come to your home and clean a mattress...

Yes you can here at Nine Clouds virtually every mattress we display in our Mississauga showroom is available in Super Single (48” x 84”), Waterbed Queen (60” x 84”)and Waterbed King (72&rdquo...

Yes you can place two hospital beds side by side and we have done so many times. Spouses understandably wish to continue to sleep close to their loved ones. We can set up the side safety rails on just the outside of...

All our adjustable bed models can be raised to 60 degrees from flat which is enough for many customers but the Prodigy Comfort Elite model can also articulated at a third point starting onefoot from the top of the b...

Leggett and Platt the world’s most respected manufacturer has stopped making split queens in this unusual size. This is not a bad thing because mattresses, sheets and mattress protectors in this size were very...

We already utilize good quality vinyl in all our institutional mattress models but if you require something even more durable we can have your mattresses double wrapped. We will put two layers of high quality vinyl ...

My first recommendation is to have the total height from the floor of your mattress as low as is required to easily lift your legs into the bed. Our beds have a wide variety of replacement legs available that will s...

Nine Clouds currently has eleven mattress models that can be custom made to fit those awkward layouts (even with the corner cut off) common in fifth wheel mobile homes. They are all foam core (no springs) and vary f...

I get asked this question every day. Many customers tell me “I don’t know what kind of mattress I am looking for but I don’t want a pillow top.” They have been burned by a collapsing/dipping ...

As specialists in custom mattresses we get asked all the time how long it will take to have one made. When we answer one week if the factory isn’t busy and two weeks if it is customers are very pleasantly ...

We decidedover three years ago to turn off e-commerce on Nine Clouds website because my experience (26 years now) has shown it is crucial for you to try a mattress first for the best chance of long term happiness. V...