Blog

Questions about beds and mattresses answered. And some stories told.

I received a “contact us” email a few weeks ago from a family moving from France to Mississauga. Given the art form that email-phishing tactics have turned into I was somewhatsuspicious. The subse...

The Obsidian ExtraFirm flippable mattress is the hardest model we have ever displayed in our showroom. We take particular joy in having people try it. There is no one who doesn’t smile when doing so, most beca...

They called the store and unleashed a tirade, threatening legal action if they were not satisfied TODAY! It upsets me when my staff are treated so harshly. Most retailers would just hang up on a customer who chooses...

You should rotate your mattress from head to toe 3to 4 times a year if you own a one sided mattress and one to two times a year if you own a two sided mattress which you flip twice a year (a Nine Clouds specialty wi...

You must have a copy of your invoice. You must know the details of the warranty offered on your mattress Your mattress must be free of stains (there are companies that will come to your home and clean a mattress...