Blog

Questions about beds and mattresses answered & stories told.

I received a “contact us” email a few weeks ago from a family moving from France to Mississauga. Given the art form that email-phishing tactics have turned into I was somewhatsuspicious. The subse...

The Obsidian ExtraFirm flippable mattress is the hardest model we have ever displayed in our showroom. We take particular joy in having people try it. There is no one who doesn’t smile when doing so, most beca...

They called the store and unleashed a tirade, threatening legal action if they were not satisfied TODAY! It upsets me when my staff are treated so harshly. Most retailers would just hang up on a customer who chooses...

One of my best friends in the Montreal neighbourhood where I lived for much of the 70's was named Daniel. We both had reached sixteen when he introduced me to the band Steely Dan in 1972. On a Saturday we wer...

More than a decade ago our oldest son and I went to a three day business course at a marketing school in Austin Texas. After covering the planned material the last few hours were opened up for participants who h...